Since the day of PlayStation 4 debut in Europe, PlayStation 4 users are unable to login to PSN to download software update v1.51, rolled out recently.
After writing the success story in the US and Canada, PlayStation 4 arrived in Europe on November 29th thinking of same but get jolted by the login issue. Users are facing problem in accessing their PlayStation Network (PSN) accounts, which is essential to download the software updates.
As per sources, the service has collapsed due to the high number of requests from users trying to connect to it. Many irate customers piled up the complaints on social media platforms, in response, Sony replied through its official Twitter account, “We are aware some users are experiencing issues logging into PSN on PS4 due to the heavy traffic we are receiving, we’re investigating.” “Thanks for your patience”.
Sony had planned to cut the work overload for the PlayStation Network server by temporarily disabling some features. “To minimize the inconvenience we have suspended the ‘redeem voucher’ functionality whilst we investigate further. Unfortunately it means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content aren’t redeemable at this stage. Other PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available.” Sony later issued an official statement.
Even same situation was seen in the United States and Canada just after the launch on November 15th. Part of the traffic generated from downloading the system firmware update version 1.51, released yesterday evening with the aim to make any corrections to the code and small tweaks to the interface of the dashboard.
Meanwhile, Sony is investigating the issue, users can still download/install the update by downloading it on your computer and then copying it into a USB pen drive, as it’s done on PS3.
The download is mandatory in order to take advantage of all the features offered by PlayStation 4. After connecting the console to a TV, you have to wait a few more minutes before beginning the journey into the new era of gaming. The update weighs about 300 MB, and also includes the update v1.50, made available last week.
The update is mainly related to the system stability along with some interface refinements. Here’s a list that summarizes the changes introduced by the update on PS4.
- Remote Play: Access via PS Vita titles thanks to the PS4 Link (only on WiFi network)
- Second Screen: with games that support the feature, you can take advantage of PS4 link to see additional information on PS Vita, smartphones and tablets.
- Logs and screenshots: ability to capture their gameplay sessions as an image or video, then share them online with their friends;
- Broadcast: PlayStation 4 allows you to watch the games of other players, including by computer or mobile device, across platforms like Ustream and Twitch;
- Play as you download: you can start to play some titles even if the download hasn’t yet been completed;
- Multi Activity: PlayStation 4 supports management of up to four profiles on the same console;
- Party (voice chat) with the mono headset supplied, you can create voice chat with up to eight participants;
- Facial recognition and voice commands: thanks to PlayStation Room you can login via face recognition and PS4 to navigate through the menu with your own voice.
- Music in the background: both during the sessions of gameplay and chat with friends, in the background you can hear the songs on the Music Unlimited service;
- Online Multiplayer: PS + subscribers can play online.
- Blu-ray and DVD: PS4 can play movies on Blu-ray and DVD (the first time is required to activate the functionality by connecting to the Internet).
Sony hasn’t commented about the sales figures in Europe but as per sources, around 300,000 units were shipped to UK before launch. As expectations are high, we should remember that in 2005, Sony sold out 185,000 units in its first three days.